
- Reinstall realplayer plus 16 install#
- Reinstall realplayer plus 16 upgrade#
- Reinstall realplayer plus 16 full#
- Reinstall realplayer plus 16 Offline#
If the information in this file is incorrect, it can cause sign in problems. This file is created the first time you sign in to RealPlayer. Right-click the clock in the lower right hand corner of your screen.ĥ. If the system date is after this expiration date, the cookie instantly expires and you are automatically signed out as soon as you sign in.ġ.

This cookie is coded with an expiration date. If you can sign in, but then are immediately prompted to sign in again and the Sign in option is still visible from the Help menu, then your computer may have an incorrect system date (such as November 2019) that is interfering.Įach time you sign in, RealNetworks sets a player cookie, which gives you features and content access. Solution 4: Correct your computer's system date.
Reinstall realplayer plus 16 full#
This process may take a while, depending on how full your Temporary Internet Files folder is.
Reinstall realplayer plus 16 Offline#
Click Delete Files, select the Delete all offline content check box, and then click OK.įor other browsers (Firefox, Google Chrome, Safari), click here for instructions. Click the Tools menu, then choose Internet Options.Ĥ. Please read Signed out of RealPlayer Plus when converting.įirst, try clearing all of your temporary Internet files, including your cookies:Ģ. You will now be signed out," this could also be related to the version you purchased being different from the version you are currently using. If you are getting a message that says "RealPlayer Plus features require H264Encoder. RealPlayer 15 and older versions are no longer available for download, and are not supported.

Reinstall realplayer plus 16 upgrade#
To access premium features and services, you will need to re-download the version you paid for, or purchase the upgrade to RealPlayer 18. If you have signed in successfully, but cannot access any Plus features, you may be signed into a different version than the one you paid for.įor example, if you purchased RealPlayer 16, then updated to RealPlayer 18 without purchasing it, you will only be able to access the basic features. Solution 2: Make sure you are signed into the correct version of RealPlayer. If you are signed in and your Plus features are active, you will see a star next to your username in the upper right. If you see "Sign out" as an option instead, this means that you are already signed in.

Solution 1: Check to see that you are signed in to RealPlayer.įrom the RealPlayer menu in the upper left, choose Sign in:

If can't use any premium features: Make sure you're signed in to RealPlayer and are using the correct version.
Reinstall realplayer plus 16 install#
If you're unable to install the additional Plus components, make sure you are signed into an administrator account on your PC. You may either redownload RealPlayer 16 (which is no longer being updated, so some features may not work), purchase the upgrade to RealPlayer 18 Plus, or subscribe to RealTimes Premium at a discount. If you purchased RealPlayer 16 Plus, then upgraded to RealPlayer 18 without purchasing Plus or subscribing to RealTimes Premium or Unlimited, you will not be able to use your Plus features. Although some premium features, such as DVD burning, are available offline, you must be online to sign in to RealPlayer before you can use these features. If you're signed in to RealPlayer on your PC, you should be able to access all the paid features of RealPlayer Plus. Why can't I access the premium features even if I have subscribed to RealTimes or bought RealPlayer Plus?
